FedLoan Servicing

FedLoan Servicing outages reported in the last 12 hours

Find out if FedLoan Servicing is down right now based on feedback from other users in real time.

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FedLoan Servicing is a student loan servicer appointed by the U.S. Department of Education to manage federal student loans. Established in 2009, FedLoan Servicing is operated by the Pennsylvania Higher Education Assistance Agency (PHEAA), a nonprofit organization. Its primary role is to handle the billing and other services on federal student loans, ensuring that borrowers are well-informed and supported throughout the loan repayment process.

FedLoan Servicing manages various types of federal student loans, including Direct Subsidized Loans, Direct Unsubsidized Loans, Direct PLUS Loans, and Direct Consolidation Loans. Borrowers can access their accounts online to view their loan balances, make payments, and track their payment history. The online portal also allows borrowers to update personal information, set up automatic payments, and access tax documents.

One of the key services provided by the company is helping borrowers understand and enroll in income-driven repayment plans. These plans adjust monthly payments based on the borrower’s income and family size, potentially lowering the monthly payment amount. Additionally, the servicer assists with applications for deferment and forbearance. These options temporarily postpone or reduce loan payments during periods of financial hardship.

FedLoan Servicing exclusively manages the Public Service Loan Forgiveness (PSLF) program. This program forgives the remaining balance on Direct Loans after the borrower has made 120 qualifying monthly payments while working full-time for a qualifying employer, such as a government or nonprofit organization. Borrowers seeking PSLF must submit an Employment Certification Form annually and whenever they change employers to track their qualifying payments.

You can find additional information on the official website.

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FedLoan Servicing outages reported in the last 12 hours

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